Privacy Policy - effizient Wholesale

This Privacy Policy explains how effizient LLC ("effizient," "we," "us," or "our") collects, uses, and protects your information when you use the Effizient Wholesale app ("App") for Shopify.

1. Information We Collect

Store Information

When you install the App, we collect information about your Shopify store, including:

Store name, domain, and contact email
Currency and regional settings

Business Data

To provide our wholesale pricing service, we access:

Customer information (names, emails, tags)
Product and pricing information
Order history and details

Configuration Data

We store the settings you configure in the App, such as:

Price lists and discount rules
Payment and checkout preferences

Usage Information

We automatically collect information about how you use the App, including:

Pages viewed and features used
Session recordings to understand user experience
Device and browser information
Time spent in the App

2. How We Use Your Information

We use your information to:

Provide wholesale pricing to your customers at checkout
Display dashboards and reports about your wholesale business
Improve and maintain the App
Analyze usage patterns to improve the App
Identify and fix usability issues
Communicate with you about your account or service updates

3. How We Share Your Information

We do not sell your information. We may share your information only in these circumstances:

With Shopify: As necessary to operate within the Shopify platform
With service providers: Companies that help us host and operate the App
For legal reasons: When required by law or to protect our rights

4. Analytics and Cookies

We use analytics tools to understand how merchants use the App and to improve our service. These tools may use cookies or similar technologies. We may record sessions to identify usability issues. Session recordings do not capture passwords or sensitive payment information.

5. Data Security and Storage

Your data is stored on secure servers in the United States
We use encryption to protect data in transit and at rest
We retain your data while the App is installed on your store

6. Your Rights

You have the right to:

Request access to the data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format

To exercise these rights, contact us at privacy@effizient.io.

7. When You Uninstall the App

When you uninstall the App, we delete your data from our systems within 30 days.

8. International Data Transfers

If you are located outside the United States, your information will be transferred to and processed in the United States. By using the App, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy:

effizient LLC
5900 Balcones Drive, Suite 100
Austin, Texas 78731
United States

Email: privacy@effizient.io